Disney’s Disability Access Service (DAS) pass has been an asset to us in each trip with our autistic son. While we’ve heard it called everything from the “Disney Autism Pass” to the now defunct “Guest Assistance Card”, the proper name is the DAS. I find that this program enables us to minimize sensory overload and decrease possibility of crisis that occurs with Autism Spectrum Disorder.
What is the Disability Access Service (DAS)?
The DAS creates opportunities for those with a disability that prevents them from waiting in a traditional line. This is excellent for those with autism. It works like a Fastpass for special needs.
Based on the current wait time, this service enables guests to schedule a return time for the given attraction. For example, if Toy Story Mania has a 65 minute wait, you will often be given a wait time 65 minutes from now. Once you scan your Magic band, the return time is issued. At that point, you are free to leave the area and return at that time. This pass is good for the entire party traveling with the disabled individual.
During our wait time, we often watch a parade, meet a character, have quiet time in an area away from the crowds, or grab food. There is not a limit to the amount of time you have to return to the ride, if you need to leave the park for a nap or sensory time. Return times are bona fide until the park closes.
The only caveat is that guests can only have one return time active on the DAS. If you receive another DAS wait time, the first wait time is void. Once you use the initial wait time, you may receive a wait time for the same or different attraction.
Where do I get the DAS?
You can get the DAS from Guest Relations at any park
- Magic Kingdom Park: City Hall
- Disney’s Animal Kingdom Theme Park: Guest Relations Lobby (near main entrance)
- Disney’s Hollywood Studios: Guest Relations Lobby (near main entrance)
- Epcot: Guest Relations Lobby (Spaceship Earth)
What do I ask for?
First of all, tell guest relations that your child has autism. Furthermore, ask specifically for the disability access service card. It has been hit or miss for us, but sometimes cast members suggest the DAS straightaway. Because of the difference in cast member response, we recommend specifically asking for it rather than other accommodations.
How do I find the DAS kiosks?
While still at Guest Relations, ask for a map to the Disability Access Service Kiosks. The location differs slightly at each attraction. As a result, our family always has some trouble figuring out where to report. If in doubt, ask at the Fastpass line.
How long is it good for?
Another perk is that the DAS is good for up to 14 days from the date of initiating it. This means that you don’t have to waste time at Guest Services each day.
What if this doesn’t meet our particular families needs?
Most importantly, if the DAS does not sound like it will meet the needs for your family member, there is hope! Guests should visit Guest Relations to discuss their individual needs.
How do I know what rides are best for my child?
Walt Disney World provides a special map for those with Cognitive Disabilities, which really helps those with Autism Spectrum Disorder. While we love the Fastpass+ and the DAS, our son has shortened it to the Disney Autism Pass.
Also, we created a post on the Top Ten Best Rides to Avoid Sensory Overload.
Have you used the DAS? Would a dedicated Disney Autism pass would be better? Finally, do you have any additional questions that you’d like me to answer? Please respond in the comments!